Name and contact of the controller in accordance with Article 4 para. 7 GDPR
Security and protection of your personal data
We consider it our primary task to protect the confidentiality of the personal data you provide and to protect them from unauthorised access. We therefore take the utmost care and use state-of-the-art security standards to ensure maximum protection of your personal data.
As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GPDR) and the provisions of the Federal Data Protection Act (BDSG). In order to protect your rights, we have adopted technical and organisational measures, and also ensured that external service providers commissioned by us comply with the data protection regulations.
01. Personal Data
“Personal data” refers to all information relating to an identified or identifiable natural person (hereinafter “data subject”); a natural person is regarded as identifiable, if he/she can be directly or indirectly identified, especially by means of association with an identifier such as a name, with an identification number, with location data, with an online ID or with one or several special features reflecting the physical, physiological, genetic, psychic, economic, cultural or social identity of that natural person;
"Processing" is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
03. Restriction of processing
"Restriction of processing" is the marking of personal data stored in order to limit their future processing.
"Profiling" is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
"Pseudonymisation" is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without additional information, provided that this additional information is kept separately and is subject to technical and organisational measures ensuring that the personal data are not an identified or an identifiable natural person.
06. File system
"File system" is any structured collection of personal data accessible according to specific criteria, whether centralised, decentralised, functional or geographical.
07. Data controller
"Data controller" is a natural or legal person, public authority, agency or other body, which either alone or with others, determines the purposes and means of processing of personal data; where purposes and means of such processing are laid down by Union or Member State law, the Controller or the specific criteria for their nomination may be provided for by Union or Member State law
08. Order processor
"Order processor" is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller
"Recipient" is a natural or legal person, authority, institution or other body to which personal data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union law or the law of the Member States under a particular investigation mandate shall not be considered recipients; the processing of such data by the said authorities shall be carried out in accordance with the applicable data protection rules in accordance with the purposes of the processing.
10. Third party
"Third party" is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, is authorised to process personal data.
"Consent" of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Lawfulness of processing
The processing of personal data is only legal if there is a legal basis for the processing. The legal basis for processing may be determined in accordance with Article 6(1). 1 lit. a - f GDPR in particular:
a. The data subject has given his/her consent to the processing of personal data concerning him/her for one or more specific purposes;
b. The processing is necessary for the fulfilment of a contract to which the data subject is party or in order to fulfil contractual requirements at the request of the data subject prior to entering into a contract;
c. The processing is necessary to fulfil a legal obligation to which the controller is subject;
d. The processing is necessary to protect the vital interests of the data subject or another natural person;
e. The processing is necessary for the performance of a task in the public interest or in the exercise of public authority conferred on the provider;
f. The processing is necessary to safeguard the legitimate interests of the data controller or a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail, in particular where the data subject is a child.
Information about the collection of personal data
(1) In the following, we provide information on the collection of personal data when using our website. Personal data are e.g. name, address, e-mail addresses, user behaviour.
(2) When we are contacted via email or via a contact form, the data you provide (your email address, and if applicable your name and your telephone number) will be stored by us in order to answer your questions. The data collected in this context will be deleted after storage is no longer required, or processing will be restricted if there are legal storage obligations.
Personal data collection when visiting our website
If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data which your browser transmits to our server. If you wish to view our website, we collect the following data which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 para. 1 page 1 lit. f) GDPR:
- IP address
- Date and time of request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Request status/HTTP status code
- The amount of data transmitted
- The website making the request
- Operating system and device
- Language and version of the browser software.
(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files which are allocated and stored on your hard disk in association with the browser you are using and through which the site which sets the cookie transmits certain information. Cookies cannot run programmes or deliver viruses to your computer. They serve to make our internet offer more user-friendly and effective overall.
(2) This website and our services use the following types of cookies, the scope and functionality of which are explained below:
- Transient cookies (see a.)
- Persistent cookies (see b.)
a. Transient cookies are automatically deleted when you close the browser. This especially includes session cookies. These store a so-called session ID with which various requests from your browser can be assigned to the common session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close the browser.
b. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie in question. You can delete the cookies at any time in the security settings of your browser.
c. You can configure your browser settings according to your needs and, for example, refuse to accept third-party cookies or all cookies. "Third-Party Cookies" are cookies set by a third party, therefore, not by the actual website you are currently visiting. Please note that by deactivating cookies you may not be able to use all functions of this website.
Further functions and offers of our website
(1) In addition to the purely informational use of our website, we offer various services which you can use if you are interested. For this purpose, you must provide further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.
(2) In some cases, we will use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.
(3) Furthermore, we may disclose your personal data to third parties if we offer promotions, competitions, contracts or similar services together with partners. For more information, please provide your personal data or see the description of the offer below.
(4) If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
Our offer is basically aimed at adults. Persons below the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians.
Rights of the data subject
(1) Withdrawal of consent
If the processing of personal data is based on a given consent, you have the right to revoke the consent at any time. The revocation of consent shall not affect the legality of any processing undertaken on the basis of this consent before its withdrawal.
You can contact us at any time to exercise your cancellation right.
(2) Right to confirmation
You have the right to request confirmation from the data controller as to whether we are processing personal data relating to you. You can request confirmation at any time using the above contact details.
(3) Information right
If personal data are processed, you can request information about these personal data and about the following information at any time:
a. the purposes of processing;
b. the categories of personal data being processed;
c. the recipients or categories of recipients to whom the personal data have been or are still being disclosed, in particular recipients in third countries or international organisations;
d. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this period;
e. the existence of a right of rectification or deletion of personal data concerning you or of a restriction on processing by the data controller or of a right to oppose such processing;
f. the existence of a right of appeal to a supervisory authority;
g. if the personal data are not collected from the data subject, all available information about the origin of the data;
h. the existence of automated decision-making processes, including profiling, referred to in Article 22 paras. 1 and 4 GDPR and, at least in those cases, meaningful information about the software involved, as well as the significance and envisaged consequences of such processing for the data subject.
If personal data are transferred to a third country or an international organisation, you have the right to be informed of the appropriate guarantees in connection with the transfer in accordance with article 46 GDPR. We provide a copy of the personal data which are the subject of the processing. We may charge an appropriate fee based on administrative costs for any additional copies you request personally. If you submit the application electronically, the information shall be provided in a common electronic format, unless otherwise specified. The right to obtain a copy in accordance with paragraph 3 shall not prejudice the rights and freedoms of other persons.
(4) The right of rectification
You have the right to request the correction of your personal data without undue delay. Taking into account the purpose of the data processing, you also have the right to demand the completion of your incomplete personal data – also by means of a supplementary declaration.
(5) Right to deletion ("Right to be forgotten")
You have the right to request the data controller to delete personal data relating to you immediately and we are obliged to delete personal data immediately if one of the following reasons applies:
The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
The data subject withdraws the consent on which the processing referred to in Article 6 para. 1 letter a or Article 9 para. 2 letter a was based and there is no other legal basis for processing.
The data subject opposes processing in accordance with Article 21 para. 1 GDPR and there are no overriding legitimate grounds for processing or the data subject opposes processing in accordance with Article 21 para 2 GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation under European Union or Member State law to which the data controller is subject.
The personal data have been collected in relation to information society services provided in accordance with article 8 para 1 GDPR.
Where the data controller has made the personal data public and is obliged to delete them in accordance with paragraph 1, they shall take appropriate measures, including technical measures, taking into account the technology available and the implementation costs, to inform data processors of the personal data which a data subject has requested them to delete, including all links to such personal data or copies or replications of such personal data.
The right to deletion ("right to be forgotten") does not exist if the processing is necessary:
- to exercise rights to freedom of expression and information;
- to fulfil a legal obligation which requires processing under the law of the Union or of the Member States to which the data controller is subject, or to carry out a task which is in the public interest or in the exercise of public authority transferred to the data controller;
- on grounds of public interest in the field of public health in accordance with article 9(2)(h) and (i) and article 9(3) GDPR;
- for archiving purposes of public interest, scientific or historical research purposes or for statistical purposes referred to in Article 89 para. 1 GDPR, where the right referred to in paragraph 1 is likely to render impossible or be seriously prejudicial to the attainment of the objectives of such processing, or
- for the assertion, exercise or defence of legal claims.
(6) Right to the restriction of processing
You have the right to demand from us the restriction of the processing of your personal data if one of the following conditions is met:
the accuracy of the personal data is contested by the data subject, for a period enabling the data controller to verify the accuracy of the personal data;
the processing is unlawful and the data subject refuses to delete the personal data and instead requests a restriction on the use of the personal data;
the data controller no longer needs the personal data for the purposes of processing, but it is required by the data subject for the establishment, exercise or defence of legal claims, or
the data subject has lodged an objection to the processing referred to in Article 21 para. 1 GDPR, pending determination of whether the legitimate grounds of the data controller prevail over those of the data subject.
Where processing has been restricted in accordance with the conditions set out above, such personal data shall only be processed - apart from being stored - with the consent of the data subject or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on the grounds of an important public interest of the Union or a Member State.
In order to exercise the right to restrict processing, the data subject may contact us at any time using the contact details provided above.
(7) The right to data portability
You have the right to receive the personal data concerning you which you have provided to us in a structured, current and machine-readable format, and you have the right to transmit these data to another data controller without interference from the data controller to whom the personal data were provided, provided that:
the processing is based on consent pursuant to Article 6 para. 1(a) or Article 9 para. 2(a) or on the basis of a contract pursuant to Article 6 para. 1(b) GDPR and
the processing is carried out using automated procedures.
In exercising this right to data portability under paragraph 1, the data subject shall have the right to have the personal data transferred directly by a data controller to another data controller, where technically feasible. The exercise of the right to data portability does not affect the right to deletion ("right to be forgotten"). The right to data portability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the data controller.
(8) Right of objection
You have the right to object at any time to the processing of personal data concerning you on the basis of Article 6 para. 1(e) or (f) GDPR for reasons arising from your particular situation, including profiling based on these provisions. The data controller will no longer process the personal data unless he/she can demonstrate compelling legitimate grounds for processing which outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning him/her for the purposes of such advertising, including profiling in so far as it is related to such direct marketing. If you object to processing for direct marketing purposes, personal data shall no longer be processed for these purposes.
In connection with the use of information society services, notwithstanding Directive 2002/58/EC, you may exercise your right of opposition by means of automated procedures using technical specifications.
You have the right to object, on grounds arising from your particular situation, to the processing of personal data concerning you, for scientific or historical research purposes or for statistical purposes in accordance with Article 89 paragraph 1, unless the processing is necessary for the performance of a task in the public interest.
You can exercise your right of objection at any time by contacting the data controller.
(9) Automated individual decision-making including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:
a. is necessary for entering into, or for the performance of, a contract between the data subject and a data controller,
b. is authorised by Union or Member State law to which the data controller is subject and which also lays down suitable measures to safeguard the rights and freedoms of the data subject and legitimate interests or
c. is made with the express consent of the data subject.
The data controller shall take appropriate measures to safeguard the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the data controller, to state his/her own position and to challenge the decision.
The data subject may exercise this right at any time by contacting the data controller.
(10) The right of appeal to a supervisory authority
They shall also, without prejudice to any other administrative or judicial remedy, have the right of appeal to a supervisory authority, in particular in the Member State of their place of residence, of work or of the place of the suspected infringement, where the data subject considers that the processing of personal data concerning him or her is contrary to this Regulation.
(11) Right to an effective judicial remedy
You have the right to an effective judicial remedy without prejudice to any available administrative or extrajudicial remedy, including the right of appeal to a supervisory authority under Article 77 GDPR, if it considers that your rights under this Regulation have been infringed as a result of the processing of your personal data in breach of this Regulation.
Use of Google Analytics
(1) This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored in your computer which enable the analysis of the way in which users use the website. The information generated by the cookie about your usage will generally be transmitted to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, your IP address will first be truncated by Google within the member states of the European Union or other states party to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and internet usage for the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
(3) You can prevent cookies from being stored by selecting the appropriate settings in your browser; however, we wish to point out that by doing so, you may not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies concerning your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=EN.
(4) This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in truncated form, so that reference to individuals can be ruled out. If the data collected about you are personally identifiable, they will be blocked immediately and the personal data deleted as soon as possible.
(5) We use Google Analytics to analyse and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user. Google has agreed to comply with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework, with regard to any personal data which are transferred to the USA. The legal basis for the use of Google Analytics is Article 6 para. 1 section 1(f) GDPR.
(6) Information on third parties: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
(7) This website also uses Google Analytics for an analysis of visitor flows across all devices which is carried out via a user ID. You can disable the device cross-analysis of your use in your customer account under "My data", "Personal data".